DIRECT BOOKER is an online travel community based out of Croatia, and connects those looking for a place to stay during their vacations. Their existing payment platform was not very popular among the customers and more than half the clientele never knew that DIRECT BOOKER’s online booking portal existed.
DIRECT BOOKER needed a revamp in both its payment portal and the way it was marketed online. They had issues with their existing hosting solution, since it lacked backup supply and had a single internet connectivity with virtually zero security. The website, therefore, could not establish enough authority among its customers and despite the company’s otherwise good rapport with its customers, they did not choose to pay online.
“Owing to multiple IT roadblocks that the client faced, it now wanted to move to AWS but due to no previous experience in handling cloud architecture, it was apprehensive. We offered to manage DIRECT BOOKER’s AWS cloud platform, and also market their payment’s page on social platforms just so that customers can know that one indeed existed.”
Cyfuture Cloud Architect
DIRECT BOOKER needed a portal with response time less than 10 msec to ensure smoothest experience possible on their website. Given their emphasis on uptime, scalability and latency, we proposed a solution that included the website being entirely managed by Cyfuture’s technical experts.
Cyfuture’s first step was creating a virtual private cluster. After detailed analysis, we decided that a private cluster would be the best fit because security was the key here. VPC was configured along with other crucial things that included –
Once VPC was at place, functionality to deploy VMs was provided. This was done in line with the company’s initial request for safe and secure payments portal. Cyfuture ensured that all user accounts tokens are correctly mapped and access rules are correctly configured. This was subsequently entailed by the following setup –
The solution would have been incomplete without elastic load balancing (ELB), running directly on AWS. Since DIRECT BOOKER had erratic traffic spikes, load balancing was a need, without which the network would have failed to deliver 10 ms latency, as promised. We undertook the following as ELB measures –
Relational database service was subsequently added to allow DIRECT BOOKER to easily undertake functions it had since then lacked. Cyfuture configures RDS based on an exhaustive checklist to ensure that requirements delivered are tailored to suit RDS just as they want it –
What followed next was a series of events, short-lived and precise, and with each action, the proposed solution inched closer to DIRECT BOOKER’s business specifications
The final solution that emerged out of configuration had the following specifications –
The scenario changed quickly within a month of deployment and social media marketing. Users who had so far been skeptic now actually booked apartments online and did not shy away from making payments online. DIRECT BOOKER received its very first Tier III solution and its downtime went down to less than 4 hours in a year, without a single outage till date. Cyfuture’s
N-N redundancy ensured that the website never went down again and this greatly enhanced user experience online. The cloud services that DIRECT BOOKER was pitched was AWS’s, known for extremely low latency and exceptionally fast response. The uptime reported was close to 99.95% and response time almost never exceeded the threshold 10 ms,
Cyfuture’s tactical social media campaign brought the desired traffic to DIRECT BOOKER’s website, a feat that it had long yearned to achieve.