Enterprise application is an application used by enterprises for their business needs. It is used across the organization and not just by individual users. Enterprise applications are an integral part of Information Systems within organizations. Services provided by enterprise applications are typically business-oriented tools such as online shopping and online payment processing, interactive product catalogue, automated billing systems, security, enterprise content management, IT service management, customer relationship management, enterprise resource planning, business intelligence, project management, collaboration, human resource management, manufacturing, enterprise application integration, and enterprise forms automation. As enterprises have similar departments and systems in common, enterprise application is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge.
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