How to set up email hosting on Alibaba Cloud?

Alibaba Cloud Email Service


Alibaba Cloud offers a comprehensive and reliable web hosting solution for your website. Alibaba Cloud also offers enterprise email services. 

Once your website is fully operational, and your web hosting is configured, you definitely should set up your email hosting as well. This enables you to send and receive emails using your domain name as the recipient address. You can create an unlimited number of email accounts or mailboxes. Additionally, you may configure distinct identities and passwords, allowing different team members or employees to access their company email accounts without exposing them to the public.

So, if you’re planning to set up an email hosting on Alibaba Cloud, scroll down to read the full article.

Let’s get started…


Table of Contents

1.Why Choose Alibaba Cloud for Email Hosting?

2.Prerequisites for Setting Up Email Hosting

3.Step-by-Step Guide to Setting Up Email Hosting on Alibaba Cloud

Creating a New Domain

Configuring DNS Settings

Setting Up Mailboxes

4.Configuring Email Clients for Alibaba Cloud

5.ensuring security and Spam Protection

6.Troubleshooting Common Issues



1. Why Choose Alibaba Cloud for Email Hosting?

Alibaba Cloud Hosting stands out in the cloud computing industry for its reliability, scalability, and advanced technology infrastructure. By opting for Alibaba Cloud Email Service for email hosting, you benefit from:

  • High Uptime: Alibaba Cloud Hosting boasts an impressive uptime record, ensuring your emails are always accessible.
  • Scalability: As your business grows, Alibaba Cloud Hosting can seamlessly accommodate increased email traffic and storage requirements.
  • Advanced Security Features: Alibaba Cloud employs state-of-the-art security protocols, safeguarding your communication from potential threats.

Cost-Effectiveness: With flexible pricing plans, Alibaba Cloud offers cost-effective solutions for businesses of all sizes.

2.Prerequisites for Setting Up Email Hosting

Before you embark on the journey of setting up the Alibaba Cloud email service on Alibaba Cloud, make sure you have the following prerequisites in place:

  • An Alibaba Cloud Hosting Account:Log in to your Alibaba Cloud account or create one if you haven’t already. Ensure you have the necessary permissions to manage email services.
  • A Registered Domain Name: You need to have a domain name registered, as this will be the foundation of your email addresses (e.g., [email protected]).
  • Access to DNS Settings: You should have access to the DNS settings of your domain registrar, as you will need to make specific configurations.

3.Step-by-Step Guide to Setting Up Alibaba Cloud Email Service on Alibaba Cloud

We will learn to set up email hosting on Alibaba Cloud.

Here we go…

Step 1: Connect to the server using a browser or Remote Desktop. Open a web browser, navigate to, and download the most recent version. Double click to begin the installation. 

Step 2: As you go through the installation screens, accept the default options. 

Step 3: Select to install the server in addition to the administration tools.

You can use the built-in database. It may be preferable to use an external database engine already installed on the mail server or elsewhere in a production setting. You could also utilize Alibaba Cloud ApsaraDB RDS. 

Step 4: Create an administration password for hMailServer. 

Step 5: After the installation is complete, start hMailServer Administrator. 

Step 6: You will be prompted to select a database to connect to. Select the only option available, then click Connect.

Step 7: You will be directed to the mail server’s administration interface. 

Step 8: To begin, click “Add domain” at the top of the page. 

Step 9: Enter your registered domain (For example, and click Save.

Step 10: Click Accounts and then Add on the left-hand side of the page, beneath the domain name.

It’s now time to create an email address, for example, [email protected], and set its Password to “strOngPa$$w0rd” in the general tab. 

Step 11: Set the user’s first and last names on the advanced tab, for example, Avril Thomas. After that, click Save.

Step 12: Send a message to [email protected] using your standard email software or website.

4.Configuring Email Clients for Alibaba Cloud

Install the latest version of Thunderbird at Double-click it to begin the installation, and then launch it. 

Step 13: Click Add Mail Account from the Settings menu’s Account Actions submenu.

Step 14: Enter your name, email address ([email protected]), and password for your mailbox (“strOngPa$$w0rd”). 

Thunderbird properly deduces that email retrieval requires a connection to To complete the setup process for your incoming email service, click “Done” and then “OK.”

Create a SendGrid account and then tweak hMailServer’s account settings so that it knows to use your account for outgoing mail.

You can begin sending an email using the SMTP relay by selecting the appropriate option.

For the setup method, select SMTP Relay.

Give the Key a name and click Create Key.

You can now view the required setup parameters for sending email via SendGrid, all ready to be typed into hMailServer.

Keep the API key (indicated as Password) secure by copying it to the clipboard or another document file. 

SendGrid will not display it to you again for security reasons. If you lose it, you can always create another and make the necessary changes to your hMailServer setup. 

Log out of SendGrid’s website and log into your Windows server. Go to the hMailServer administration panel.

Select Protocols and then SMTP from the Settings menu. Select the “Email Delivery” tab.

Enter as the local hostname. 

Set the remote TCP/IP port to 587. SendGrid allows incoming connections to its SMTP service on port 587. 

Check the “server authentication is required.” 

As advised by SendGrid, create a username of the API key and a password of the complete API key. 

Leave the connection security set to “None” if your server does not currently use an encryption certificate.

Lastly, click the “Save” button. 

That’s all; you’re done!

5.Ensuring Security and Spam Protection

Opting for Alibaba Cloud email service ensures top-tier security measures to protect your email communication. You also have the capability to configure filters, effectively keeping spam emails at bay and maintaining an organized inbox. It’s imperative to consistently review and fine-tune your security settings for maximum protection.

6.Troubleshooting Common Issues

Should you encounter any issues during the setup process, refer to Alibaba Cloud Hosting’s extensive knowledge base and community forums for solutions. If problems persist, consider contacting Alibaba Cloud Hosting’s support team for personalized assistance.


Setting up email hosting on Alibaba Cloud offers your business a dependable and secure communication platform. With its advanced features and remarkable scalability, Alibaba Cloud’s email service is a choice that perfectly aligns with the growth and professionalism of your business.

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